Terms of Service

Last Updated: 5/6/2025

1. Acceptance of Terms

By accessing or using Luster Social's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Luster Social provides high-ticket closing services specifically designed for transactions valued at $15,000 and above. Our services include but are not limited to:

• Sales call management and execution
• Lead qualification and conversion
• Sales strategy development
• Deal closing for premium transactions ($15,000+)
• Sales team training and development

3. Eligibility

Our services are intended for businesses with high-value offerings ($15,000+) and established lead generation systems. By using our services, you represent and warrant that:

• You have the authority to enter into this agreement
• Your business offers products or services valued at $15,000 or more
• You have a legitimate business operation
• You are at least 18 years of age

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your business and offerings
• Ensure your products or services are as represented
• Maintain adequate lead flow as discussed during onboarding
• Fulfill obligations to customers acquired through our services
• Comply with all applicable laws and regulations
• Pay all fees and charges associated with your account

5. Fee Structure and Payment

Our fee structure typically consists of a base retainer plus performance-based compensation tied to successfully closed deals. Specific terms will be outlined in your service agreement. All fees are:

• Due according to the payment schedule in your agreement
• Non-refundable unless otherwise specified
• Subject to change with notice for future billing cycles

6. Term and Termination

The term of service will be specified in your service agreement. Either party may terminate the agreement according to the conditions outlined therein. Upon termination:

• All access to our services will cease
• Any outstanding payments will become immediately due
• Certain provisions will survive termination (confidentiality, etc.)

7. Results and Performance

While we strive to achieve exceptional results for all clients, we cannot guarantee specific outcomes. Results vary based on numerous factors including but not limited to:

• Quality and market fit of your offering
• Pricing structure and value proposition
• Lead quality and volume
• Market conditions and competition
• Client responsiveness and fulfillment capabilities

8. Confidentiality

We maintain strict confidentiality regarding your business information. Similarly, you agree to keep confidential any proprietary information about our methodologies, strategies, and processes.

9. Intellectual Property

All content, trademarks, services marks, logos, and trade names on this website are the property of Luster Social. Our sales methodologies, scripts, and processes are proprietary and may not be reproduced without permission.

10. Limitation of Liability

To the maximum extent permitted by law, Luster Social shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

11. Indemnification

You agree to indemnify and hold harmless Luster Social from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

14. Contact Information

If you have any questions about these Terms, please contact us at:

legal@lustersocial.com